This place was TREMENDOUS! I highly recommend them and bill was an amazing help, so was mack!

Worked remotely with Corey on a RAV4 purchase for my parents. In short, Corey was awesome. He was super responsive, flexible, understanding, and very helpful at delivery and beyond. He took great care of our purchase and my family before during and after the deal was done.

This place was a breath of fresh air for me as car dealerships in this area go. I received help almost immediately and the salesman (Armando) was able to locate the exact vehicle I wanted - a 2024, gas-powered RAV4. Once we found the correct vehicle the financing process was smooth, to the point, and conducted in a warm, friendly manner by both Armando and Bill Jr. In around 2.5 hours I had shown up, traded in my old vehicle, financed my '24 Rav4, and driven off in it with a GREAT (better than great) interest rate and monthly payment. I would rate this place and the salespeople - especially Armando and Bill Jr. - 10 out of 10 and I'm glad my name and number is in the Shepard system.

Awesome, friendly staff!

Salesman James was wonderful took the time answered all my questions. I got everything I wanted.

I put an application online for used vehicle they called me immediately asked what I was looking for I said something on the low mileage side something dependable and all-wheel drive they were awesome they made me feel at ease and I bought a 2020 Chevrolet Equinox with 40,000 miles on it and beautiful condition at a very reasonable price the staff was wonderful very helpful I have bought many cars over the years i rate this place is being the best to buy a vehicle from

Corey in sales is knowledgeable and a joy to work with. He made our first dealership experience smooth and transparent. We bought a used hybrid Rav4 that's perfect for our family. I highly recommend talking to Corey!

very personable, very helpful, good place

A very pleasant experience buying a vehicle from here. Thorough, down to earth and kind staff. Thank you, Corey and Anna for your help :)

The sales staff was super friendly and helped explain the entire process from start to finish. There were no gimmicks, no "pushy sales tactics", everyone was honest and straight forward with what our options were. Super satisfied with our new truck!

We purchased a new Rav 4 hybrid today. Mack Duke was our salesman and he was professional , knowledgeable and available to help with the whole process. He made our trade in and purchase seamless and fun. Corey Robinson also helped with setting up our bluetooth connection and he was patient and professional. Thank you to both of these gentlemen for a great experience. Normajean and Frank

In the past two weeks we have had questions regarding our two Toyota cars. The older one showed off & on warning lights on the dash which indicated possible brake problem. It was not immediately evident what the problem was but they did take our car immediately and gave me a loaner. The problem was detected and solved. Our other car was recently purchased. We had some questions on various operations with this car. Frank immediately came out and we sat in the car together while we went over our questions…extremely helpful!

I have both my vehicles serviced here. I have never been disappointed.

Got me in for a screw in the tire .... was the only place around that could do it that day

While on our first day of vacation a rock pierced the tire. Shepard Toyota fixed it in just a few hours. They also gave us a loaner so we didn't have to wait. The staff were very friendly and went above and beyond to help us.

Andy in service was wonderful. Got us in for a quick fix before a long road trip. Definitely recommend.

SERVICE WITH SMILE!!! BOUGHT THE LAST 2 OF 8 TOYOTAS WITH THEM. GREAT CREW!!!

If you need a vehicle go see these guys. Top notch service and no pressure. Go see Gaige, or anyone of the fantastic sales team.

Great staff, great service!

We weren't really planning to buy a car that day but I do like the Camry a lot. However, we find the manual to be less than helpful. In fact, it's extremely confusing.

Night new and they have been excellent at follow ups.

My wife and I had been discussing purchasing a truck but like most dreaded the thought of going and looking ... in the past it seemed no matter what you were guaranteed to loose a whole day to complete the process. We came across this truck listed on Shepard Toyota website and it seemed to check all the boxes for what we were looking for so we took the plunge and reached out to talk about buying the truck. I have to say this was the fastest and simplest vehicle purchase we have ever made. Corey was great, he kept in touch every step of the way and Bill was there to wrap the deal up for us ... they took care of the paperwork with our lender, they gave us the trade in amount we were looking to get and the final numbers were right where we wanted to be for the total purchase and monthly payment. They contacted us and we went to our lender and then to Shepard and all we had to do was sign the paperwork ... the whole process took a few hour(s) in total from start to finish on our part. We got the truck home and a few day(s) after having it the battery died, I reached out to Bill and Corey and they told me "no worries" they sent out a tow truck and had it hauled back to the dealership and a new battery was put in and a diagnostic scan was done to make sure there was no other problems and we were back up and running in a day. If you see something on their lot I would recommend going in and talking with Bill and Corey or any of the other members of the team ... I know if the need for another vehicle pops up we'll go there first!

The whole service team here went the extra mile to assess, diagnose, and repair my vehicle. They further answered ally questions patiently and intelligently, providing me with valuable insight and information about my car, how it works, and how best to care for it. They truly excelled!

Great experience buying a car at Shepard Toyota! Bill and his son were helpful, informative and no pressure. They have a good range of available vehicles at fair prices.

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