Very friendly, professional and knowledgeable. RAV4 PRIME (Plug-in) are in short supply compared to demand. Helped us get exactly what we wanted fast compared to expectations. Transaction was smooth. Couple of phone calls could have been returned on more timely basis, however, overall very, very happy with Shepard.

Hands down this is the best car dealership there is. From purchasing your car to Maintance of it they definitely treat you like family. Hassle free! They are on top of it.

I have ALWAYS hated car shopping, I will never buy a vehicle anywhere else. Hands down the most amazing car buying experience. Great staff, no pushy salesmen

I worked with Bill and Bill jr. on my new car purchase and they were absolutely amazing and friendly and i would suggest coming here to absolutely anyone!

A great team of associates at Shepherd Toyota....I'd recommend calling and asking for Corey if you are buying a new or used vehicle. Very patient and informative and a lot of fun too. The general manager took time and stopped by to introduce himself, also other associates were pleasant and genuine while talking to you while you waited....a true family feel. I have worked at six different dealerships and purchased at probably 20....this was the best experience HANDS DOWN!

SUPER STOKED to be driving a truck home. Huge thank you to Ian and Bill for making this happen. We will be returning again when the wife needs a new vehicle and when the kids are driving.

While driving home from Maine to Virginia, our check engine light turned on. We called in desperation and they saw us immediately. Ran a diagnostic, and everything was actually fine. They where very knowledgeable and kind, will come back in a heart beat. Professional and understanding.