In a world where it is easier and easier to do the wrong thing and legally get away with it, Shepard Toyota went above and beyond today to prove they're not like that. They technically were within their legal rights to charge me for work that I didn't know was going to have to be done soon when I bought my used Tundra from them 3 months ago. They made it right, and it blew me away today. Thank you Richard, and the rest of the team in the service department. You really showed me what you're made of today. Thank ...
Nice dealership, friendly, knowledgeable staff. Learned a lot from Peter, thinking about leasing now. Never have before!
My husband and I stopped by just this week to claim our "prize" but were welcomed at the door by the Matt and Mike team (not from around here ). They were awesome!! Never dreamed we were buying a car that day but some how we left with an awesome deal, an awesome 2016 Jeep Cherokee and needless to say an awesome experience. Thank you Matt and Mike for all your help and laughs.
I had my case repaired there. The repair shop was friendly and kept you informed throughout the repair! I can't give it 5 stars because I don't know how the dealership is, and I don't want to misguide you.
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