Preferred Customers

At Shepard Toyota, we treat you like part of the family. That’s why when you purchase a new or used Toyota from Shepard Toyota, you become a Preferred Customer. We created this program to provide additional incentives, benefits, and savings from all of our departments.

Sales Department


Work with us and feel the Shepard difference. Our outstanding, professionally-trained sales team will work hard to help you find the perfect new or used vehicle. Flexible financing solutions are available to get you the right loan or lease for your situation. Preferred customers receive:

  • Six-month or 6,000-mile powertrain warranty on all cars under 100,000 miles or < 8 years old
  • Complimentary car wash and vacuum two months after the purchase date of your new or used vehicle*
  • *customer must call and schedule day and time within two weeks before or following the 2-month purchase date anniversary

Service Department


Our Toyota-trained technicians are experts on the ins and outs of every Toyota vehicle and use only genuine Toyota parts for repairs or service. As a Preferred Customer, enjoy:

  • Priority scheduling for service
  • No-charge state inspections for the life of your purchased vehicle
  • Complimentary rental car for service appointments lasting over four hours*
  • *use of Corolla or Camry, $10 surcharge for SUV, $25 surcharge for Trucks or Mini vans, limited to availability

Parts Department


Trust our parts department with our large inventory of genuine factory Toyota parts. Purchasing parts and accessories from us ensures you get the right product at the right price. Preferred Customers get:

  • 10% discount on future accessories for purchased vehicles

Our PREFERRED CUSTOMER PROGRAM

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Inspection

  • No charge State inspections for the life of your purchased vehicle.
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Body Shop

  • 5% discount of non-insurance repairs.
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Service and Parts Department

  • No charge State inspections for the life of your purchased vehicle*
  • *Use of Corolla or Camry, $10 surcharge for SUV, $25 surcharge for trucks and minivan limited to availability

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Sales Department

  • 6 months or 6,000 mile power train warranty on all cars under 100k miles, or 8 years old or newer
  • Complimentary car wash and vac 2 months after the purchase date of your new or used vehicle*
  • *Customer must call and schedule day and time within 2 weeks prior or post of 2 month purchase date